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Troubleshooting: CSV Import Errors

Common Import Issues​

1. Format Not Recognized​

Cause: Wrong broker selected or modified CSV
Solution:

  • Select correct broker
  • Use original CSV (don't edit)
  • Try "Generic CSV" option

2. Missing Columns​

Cause: Incomplete CSV export
Solution:

  • Export full report from broker
  • Include all columns
  • Check sample row

3. Date Format Error​

Cause: Unsupported date format
Solution:

  • Use DD/MM/YYYY
  • Or YYYY-MM-DD
  • Consistent format throughout

4. Duplicate Trades​

Cause: Already imported
Solution:

  • Normal behavior
  • System prevents duplicates
  • Check date range

Screenshot: Import errors

Pre-Import Checklist​

☑️ CSV from correct broker
☑️ Not edited/modified
☑️ All columns present
☑️ Date format consistent
☑️ File size < 10MB

Need Help?​

Email CSV sample to support@tradelyser.com