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Troubleshooting: Missing Trades After Import

Why Trades Missing​

1. Date Filter Active​

Cause: Viewing different date range
Solution:

  • Check date filter
  • Set to "All Time"
  • Verify trades appear

2. Wrong Account Selected​

Cause: Different account filter
Solution:

  • Switch to correct account
  • Or select "All Accounts"

3. Import Failed Partially​

Cause: Some trades errored
Solution:

  • Check import log
  • Re-import missing range
  • Verify in broker

4. Trades Not Executed​

Cause: Orders pending/cancelled
Solution:

  • Check broker if executed
  • Only executed trades import

Screenshot: Missing trades

Quick Checks​

☑️ Date filter = All Time?
☑️ Correct account selected?
☑️ Import completed successfully?
☑️ Trades executed in broker?

Need Help?​

Contact support with import details